The medal for this race is very cheap. It is the worst virtual race medal that I received. Communication from the company can definitely be improved. There was a delay in receiving the medal and shirt and that information was not communicated. I had to reach out twice to find out when the items would be sent. Although I received a quick response, the response was very short, just a few words without a greeting, an apology or a thank you. Customer service can be improved. After this experience I won't be participating in anymore events with this company.
The medal for this race is very cheap. It is the worst virtual race medal that I received. Communication from the company can definitely be improved. There was a delay in receiving the medal and shirt and that information was not communicated. I had to reach out twice to find out when the items would be sent. Although I received a quick response, the response was very short, just a few words without a greeting, an apology or a thank you. Customer service can be improved. After this experience I won't be participating in anymore events with this company.
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